# VOLUME — full reference

VOLUME (volumevirtual.com) is a self-serve SaaS from a Vancouver-based founder that turns a single phone-shot walkthrough video into an interactive 3D property tour (Gaussian splat) a visitor can walk in the browser — no app, no headset, no camera rig. Built for real estate listings, short-term rentals and hotels, property managers, and design/venue portfolios.

Site: https://volumevirtual.com
Contact: hello@volumevirtual.com · Teams/brokerages: enterprise@volumevirtual.com

## What it is
An interactive 3D tour built from one phone video, rendered as a Gaussian splat in any modern browser (WebGL 2). It is not a 360° photo tour and not a linear video; the visitor controls the camera and moves through the space. Every tour ships as a shareable URL (volumevirtual.com/t/<slug>), an iframe embed snippet, and a downloadable .ply file the customer owns.

## Use cases
- Real estate: tour URL on MLS-linked listings, brokerage sites, email signatures, and DMs so buyers can walk the layout before booking a showing.
- Short-term rentals & hotels: per-room or per-suite tours on direct-booking pages and in pre-stay emails.
- Property management: self-tour of vacant units, plus a dated 3D record per unit.
- Design & venues: walkable portfolio and venue tours.

## How it works
1. Film a slow, steady phone walkthrough — every room, edge to edge, camera at head height. Any modern iPhone or Android. Input is one 60-second to 5-minute video (8 minutes on Team), MP4 or MOV, under 500 MB; two to four minutes covers most homes.
2. Upload it in the dashboard. The video goes to storage and is reconstructed by a third-party Gaussian-splat pipeline (MakeSplat).
3. Receive a tour URL, an iframe snippet, and the .ply file. Target turnaround is under an hour from upload — typical, not guaranteed; reconstruction time scales with video length and pipeline load. A failed reconstruction is never charged and never counts against quota.

## Pricing (USD, self-serve)
- Single tour: $79 one-time — one interactive 3D tour, embed snippet + URL, 12 months hosting included, then $9/mo to keep it live. Download the file anytime.
- Solo: $99/month — 5 tours a month, priority reconstruction, lead capture + inbox, portfolio analytics, hosting included while active, cancel anytime.
- Team: $299/month — 3 seats, 20 tours a month, shared brand kit, roll-up analytics. +$49/mo per additional seat, +$39 per additional tour.
- Custom: contact enterprise@volumevirtual.com for brokerages / PMCs / hotel groups — white-label domains, SLA, API/bulk intake (in development).
- Every user's first tour is free; no card at signup.

## Refunds
- Failed reconstructions are never charged.
- Solo and Team subscriptions are refundable within 7 days of the charge.
- A $79 single tour is refundable if reconstruction fails or no embed-ready tour is returned from a usable walkthrough; once rendered and hosted it is not refundable.

## Limits (enforced in the uploader and on the server)
- Input: one continuous walkthrough video, MP4 or MOV, under 500 MB.
- Length: 60 seconds minimum; 5 minutes maximum on single-tour and Solo; 8 minutes on Team.
- Not accepted: 360 / equirectangular video, edited videos with cuts or transitions, photo sets, existing splat or mesh files.
- Output: one Gaussian-splat scene per upload, hosted with a browser (WebGL) viewer, plus the downloadable file. No floor plans, no measurements, no dollhouse view, no mesh export, no automatic face or object blurring.
- Also included on every tour: a poster image while the scene loads, an unbranded URL for MLS/IDX use, an iframe embed and WordPress shortcode, lead capture, per-tour analytics (views, sessions, dwell, device, referrer, leads; anonymous, first-party), optional password protection.

## Company facts
- Legal name: VOLUME Virtual. Solo-founder company, founded 2026, based in Vancouver, British Columbia, Canada; operates remotely.
- Reconstruction runs on a third-party Gaussian-splat pipeline (MakeSplat); VOLUME operates no GPU fleet and no photographer/operator network.
- No hardware, no app: record with the phone's Camera app, upload in the browser.
- Prices are in USD.
- The canonical plain-language facts page is https://volumevirtual.com/facts (last updated 2026-10-05).

## Status (honest)
- Early-stage, founder-led company based in Vancouver, BC (remote). Product launched September 2026 and is still earning its first customers.
- No published customer counts, testimonials, named clients, or measured outcome statistics. Any benchmark on the site is labelled "illustrative". The /case/bellevue page is an explicitly illustrative example with hypothetical numbers, not a real event.
- The marketing site's demo walkthrough is VOLUME's own sample footage, not a customer listing. Real published tours appear on https://volumevirtual.com/gallery, read live from the database.
- Proof standard: no stock testimonials, no purchased logos, no invented outcome figures.

## FAQ
Q: How do I film the walkthrough?
A: Any modern phone. Slow, steady, head height, walk every room edge to edge. A one-page shot guide is emailed after checkout and published at /shot-guide. Input is one 60-second to 5-minute video (8 minutes on Team), MP4 or MOV, under 500 MB; two to four minutes covers most homes.

Q: How long does it take?
A: The target is under an hour from upload to embed-ready tour — typical, not a guarantee. Longer walkthroughs can take longer. You get a link and an iframe snippet the moment it's ready; a failed reconstruction is never charged.

Q: Do I own the tour?
A: Yes. The tour is a shareable URL, an embed snippet, and the underlying .ply file. Hosting is included while a plan is active (12 months on a single tour), and the file can be downloaded at any time.

Q: Where does the tour embed?
A: Any surface that accepts an iframe — Squarespace, Webflow, WordPress, most direct-booking platforms — plus a plain URL for MLS notes, DMs, iMessage, and email signatures.

Q: What if the tour doesn't work for my listing?
A: If an embed-ready tour cannot be returned from a usable walkthrough, you get a full refund.

Q: White-label / API / volume pricing?
A: Team covers small teams today. White-label domains, SLA, and bulk intake are in development for Custom; reach enterprise@volumevirtual.com.

## Reference pages
- Facts: https://volumevirtual.com/facts — what VOLUME is, who makes it, where, pricing, limits, turnaround target, what it is not, contact. Every line kept true.
- Glossary: https://volumevirtual.com/glossary — 30+ terms defined in one or two sentences each (Gaussian splat, Gaussian splatting, NeRF, photogrammetry, point cloud, .ply, .spz, structure from motion, reconstruction, camera solve, drift, parallax, field of view, exposure lock, motion blur, LiDAR, 360 photo, equirectangular, dollhouse view, floor plan, hotspot, poster frame, embed, iframe, MLS, IDX, unbranded tour, lead capture, dwell time, walkthrough video, turnaround, WebGL, spherical harmonics). Emits DefinedTermSet JSON-LD.
- Learn index: https://volumevirtual.com/learn
- Compare index: https://volumevirtual.com/compare

## Learn articles (published 2026-10-05 unless noted; each opens with a 2–4 sentence answer written to stand alone when quoted)
- https://volumevirtual.com/learn/what-is-a-splat — What is a Gaussian splat? The plain-english explainer.
- https://volumevirtual.com/learn/shooting-for-reconstruction — Shooting for reconstruction: pathing, light, glass, dark fabric, hallways.
- https://volumevirtual.com/learn/mls-embedding — Embed a VOLUME tour on any MLS: field-by-field for common North American boards.
- https://volumevirtual.com/learn/virtual-tour-from-iphone-video — Virtual tour from an iPhone video: frames, camera solve, splat training, what you get back.
- https://volumevirtual.com/learn/how-long-should-a-walkthrough-video-be — Walkthrough length by home size; 60 s floor, 5 min ceiling (8 on Team).
- https://volumevirtual.com/learn/why-your-3d-tour-is-blurry — Five causes of a soft splat and the matching reshoot fix.
- https://volumevirtual.com/learn/shooting-a-walkthrough-in-low-light — Light first, then exposure lock, 30 fps, 1080p, half pace.
- https://volumevirtual.com/learn/iphone-vs-android-3d-tour-capture — The phone matters less than the walk; settings to change on each.
- https://volumevirtual.com/learn/embed-3d-tour-in-mls-listing — MLS takes a URL not an iframe; branded vs unbranded; IDX compliance.
- https://volumevirtual.com/learn/3d-tour-for-airbnb-listing — Platforms don't embed tours; direct-booking site, messages, bio; what to keep out of frame.
- https://volumevirtual.com/learn/3d-tours-for-property-managers — Film at turnover, paste the link, reuse at the next vacancy; doubles as a dated record.
- https://volumevirtual.com/learn/gaussian-splats-vs-360-photos-vs-video — What each format captures, what the viewer can do, where each breaks.
- https://volumevirtual.com/learn/how-much-does-a-3d-virtual-tour-cost — Three cost shapes; VOLUME's exact prices; hosting after year one is the hidden cost. No competitor prices quoted.
- https://volumevirtual.com/learn/do-3d-tours-help-listings — Honest: no independent public evidence; vendor claims and buyer surveys summarised without numbers; VOLUME has no customer data.
- https://volumevirtual.com/learn/what-file-do-you-get-from-a-3d-tour — .ply vs .spz, what the download is good for, what it cannot do (no measurements, no floor plan).
- https://volumevirtual.com/learn/privacy-and-3d-tours — What a splat captures, what to remove before filming, no after-the-fact blur, visitor analytics are anonymous.
- https://volumevirtual.com/learn/turnaround-what-under-an-hour-means — The five steps, why it is a target not an SLA, what makes jobs slower, failures never charged.

## Compare pages (structural: capture method, hardware, hosting, ownership, embed model; no competitor prices; each names where the other product wins)
- https://volumevirtual.com/compare/matterport — VOLUME vs Matterport, row by row.
- https://volumevirtual.com/compare/matterport-alternative — How to evaluate any Matterport alternative; the four alternative types.
- https://volumevirtual.com/compare/zillow-3d-home — Free portal-hosted panoramas vs a paid, portable splat.
- https://volumevirtual.com/compare/cloudpano — 360-camera tour builder vs phone-video splat.
- https://volumevirtual.com/compare/cupix — Construction documentation platform vs listing tours; thin overlap.
- https://volumevirtual.com/compare/iguide — Measured floor plans via operator and camera vs a walkable splat with no measurements.
- https://volumevirtual.com/compare/ricoh-tours — Theta-camera panorama platform vs camera-free splat.
- https://volumevirtual.com/compare/asteroom — Phone-on-rotator panoramas with dollhouse/floor-plan add-ons vs phone video.
- https://volumevirtual.com/compare/3d-tour-apps-for-iphone — Panorama apps, scanning/splat apps, and no-app video services compared.